Frequently Asked Questions
Welcome to OUNJE OBA FAQ
Find answers to commonly asked questions about our services, products, and policies. If you can't find what you're looking for, please contact our customer support team.
Ordering & Delivery
How do I place an order?
Browse our products, add items to your cart, and proceed to checkout. Follow the simple steps to complete your order.
What are your delivery areas?
We currently deliver to major cities across Nigeria. Check your location during checkout to confirm delivery availability.
How long does delivery take?
Standard delivery takes 1-3 business days, depending on your location. Express delivery options are available for select areas.
Payment & Pricing
What payment methods do you accept?
We accept major credit cards, bank transfers, and mobile money payments.
Are your prices inclusive of VAT?
Yes, all prices shown include applicable taxes and fees.
Product Information
How do you ensure product quality?
We carefully select our suppliers and regularly inspect products to ensure the highest quality standards.
What is your return policy?
We accept returns within 24 hours of delivery for damaged or incorrect items. Please contact our customer service team for assistance.